Dear Phillip
With the settlement on [name deleted]'s property now concluded I wanted the opportunity to thank you and your staff and, in particular, Karen Sheriff for the wonderful job to ensure a smooth settlement for her.
Karen always ensured I received all communications and documentation in a timely manner and although I wasn't required to run any of it past [name deleted] it certainly made my life a lot easier given the current circumstances.
I know that if she could [name deleted] would like me to pass on her personal appreciation for everything that you and your staff have done to ensure such a smooth process with the sale.
Again many thanks.
K. Jacobs (attorney for [name deleted]) 30 July 2020.
Karen was excellent with the conveyancing service she provided.
The documents sent through were quite comprehensive and informative, and the responsiveness was phenomenal as well.
I'm extremely glad I went with Graham Legal, and am proud to have supported an outstanding local business.
Thanks Karen and team!
A. Bagnato (25 July 2020)
Once again, thank you Karen.
I really do appreciate all of your efforts (in relation to the conveyancing for my purchase of real estate).
You are a pleasure to deal with.
D. Sheridan (20 July 2020)
Dear Karen,
We would like to take this opportunity to thank you and staff for your great service in the sale and purchase of properties. At all times we found your service to be of the highest standard and would have no hesitation recommending Graham Legal for legal services. We will be passing on to McDonald Upton (the selling agent) the same views we have expressed in this email.
We could not have got through it without your great work and we hope this finds you all well.
Many thanks
L & D Crimmins (4 June 2020)
Hi Phillip,
Wayne and I wanted to thank you from the bottom of our hearts for everything you did in putting together the letter for [name deleted].
We take so much pride in our work and were very upset that a commercial developer would be so disrespectful but we have certainly learnt from this experience. It’s so nice to come across people that go out of their way for other people and both you and Julie are like this.
We can’t thankyou enough Phillip, we truly are touched. It’s people like you that make this world a better place.
We couldn’t have done this without you. You handled the whole matter with such professionalism. I take my hat off to you.
M Molloy-Lee (4 May 2020)
Dear Phillip, Julie and Karen
I would like to thank you all for your help, support, patience and understanding throughout these last 10 months.
You have all been amazing and I am so grateful for everything you have done. Everything ran so smoothly and I was always kept up to date with what was going on.
I honestly cannot thank you enough for making this hard process (of administration of my mother's estate) stress free.
I wish you all the very best and please know the work you do is amazing.
I will be forever thankful and grateful.
Warm wishes
S. Healy (19 March 2020)
In relation to the conveyancing work performed by Graham Legal (GL) I am only too pleased to write this recommendation.
We engaged GL some time back to provide conveyancing on what became a protracted sale of our property in Essendon West.
The final purchaser proved to be challenging and even Phillip Graham himself came to our assistance when we had several questions in relation to matters pertaining to Law.
Settlement went ahead and conveyancing was expertly performed on our behalf by Ms Karen Sheriff of GL.
As the sale took some months to materialise I had reason to contact GL offices on multiple occasions. The wider staff were very pleasant and always a joy to deal with at every juncture.
Phil Graham is to be commended on the quality of staff he has within his organisation and, as a paying customer, I have no hesitation in recommend their services unequivocally and without bias.
We look forward to recommending GL to our wider network.
Regards,
A. Moors (15 March 2020)
Good afternoon Karen,
Thank you for carrying out my conveyancing work so efficiently and well.
I will indeed pass this message on to friends or family who may be looking for a Solicitor for conveyancing work in the future.
Best wishes for a merry Christmas and a happy 2020.
J. Hawkins (6 December 2019)
Dear Julie,
Thank you to you and Candice for all the work you have done throughout this complicated (probate and administration) process.
I have appreciated your support and efficiency as I have gone through a steep learning curve. I have appreciated your compassion and respect for me as it was all unknown territory for me.
Best Wishes and Regards
G. Smith (1 November 2019)
Hello Candice
For a person who has had nil experience in 'Executor-ship' all of you made it a smooth experience for me
I felt valued and important by Graham Legal and thank all of you for your attentiveness and prompt action and advice.
There would be no hesitation in recommendations to friends etc should I be asked.
Thanks again and I am confident that when I need legal action / advice in the future - I know where to turn.
J. Schmidt (30 August 2019)
Please pass on to all members of your office my appreciation for the work and effort put into my case. The work was carried out to a very high standard and all correspondence was promptly answered.
Kindest Regards,
N. Goulds (11 June 2019)
Unfortunately my husband and I were involved in a messy domestic building dispute when my husband became ill.
I found Phillip to be extremely kind, caring and efficient with dealing with all matters as they arose. He was very diligent with investigating the many layers of complex issues and was also very helpful with interviewing other professionals to seek any information required.
His documentation was clear and precise in terms which were easy to process and reflect on.
J. Houdyk (17 April 2019)
Val
Thank you again for all your helpful advice and expertise.
This is the 3rd time in 2 years we have used your services and we have never been disappointed. This one was so smooth and seamless you made the task a pleasure.
Kind regards
H. Knight & B. McCann (1 April 2019)
Thanking you Val/Phil/staff once again for all your assistance with the 2 properties.
You just take matters into your hands and do what you have to do so there is less worry for us. We just sign the papers you send through.
We will always come back to Graham Legal for any future legal issues.
C. and S. Ebejer (28 February 2019)
Many thanks Val,
Actually for everything that you, Phillip, Julie, Candice and team have done for us and other family members to make this happen.
As you were aware, it was an extremely emotional time with the selling of our Caroline Springs Property, the Altona family home and the beach house. There was also the purchase of new property.
You look back and think, “oh my goodness” how did we make it happen, we must have some had some guardian angels, given the sudden down turn of the economic climate.
If this was planned it probably would not have happened so seamlessly. We will continue to use Phillip Graham for any future requirements and would always recommend your practice to family and friends.
I. Carabott (19 February 2019)
Hi Phillip
I just wanted to thank you for the work you and your company did for me during this difficult period on my Mother’s passing.
In particular, a big thank to you to Candice, she did a fantastic job and was a delight to deal with.
I hope you all have a Great and Merry Xmas.
Thank you again
C. Stephens (30 November 2018)
Good morning Julie
Please find attached our payment receipt, for wills preparation.
Could you please pass on our thanks once again to Phillip.
With all of our varied dealings over the years, I always feel comfortable, as a result of the integrity and professionalism, that is always evident with the entire Graham Legal team.
Thanks again
A. Georgianos (17 October 2018)
Good Afternoon Candice,
A massive thank you to Phillip, yourself and the team for being on this journey with us. Working with you all and especially Phillip, was comforting and supportive and very informative. Overall well managed and my best interest’s as a client were always look after I felt, so for that thank you!
I will call Phillip a call soon to personally thank him.
R. Cornell (6 June 2018)
Hi Candice,
Just wanted to say a big thanks for all you and Phillip did to support me through my case otherwise I would never have got through it.
D. Jacobs (16 July 2018)
Hi Candice,
I would like to thank you and Phillip for all your assistance in obtaining Probate for John and myself and we will definitely be using you in the future for any legal advice/work. Your rates were reasonable and fair and I have already told family and friends re your business.
We are currently going through a lengthy Probate with solicitors based in the city with my husband’s Mum’s property and it has been a costly nightmare over 2 years. I wish now we came to you, but it is too late to change over now.
Thanking you once again for all your assistance and professionalism.
Regards
S. E. (16 March 2018)
Hi Val,
Thank you!
Thank you for all your work on this. I have been really appreciative of your professional and very diligent approach to both property transactions. Having both settlements take place on the same day has really added to the complexity of this and I am very appreciative of the successful outcome.
I would be very happy to recommend your services and I have mentioned this already to friends and family. I hope you have a relaxing and safe weekend.
Regards
K. Firth (1 December 2017)
Hi Val,
Thanks for doing such a great job with the conveyancing of my late cousin's property. So much work was involved and all went well thanks to your very professional approach and endeavour.
Yours Sincerely
R. & C. Michell (27 October 2017)
Dear Phillip
We are writing to you at this time to acknowledge the wonderful service and advice you and your staff gave to us with the preparation of our Wills and related documentation. The sessions we had with you were particularly rewarding for us as it soon became evident that this was a job for a very experienced and capable person.
So, with thanks to (name provided) - his advice for us to go to you was very much appreciated. If in the future we have a need for your services for us it will be Graham Legal without hesitation. Furthermore we will have no hesitation in recommending Graham Legal to family or friends.
Our sincere thanks and best regards.
K. & J. Bond (4 October 2017)
Dear Val
Thank you so much for your professionalism, patience and diligence throughout the acquisition of (address provided).
I’m so glad (name of referee) recommended you to us. I will certainly be recommending Graham Legal to anyone I know purchasing a property / block of land.
Thanks too for the prompt return of leftover monies from settlement.
J. Stack (27 September 2017)
Hi Val
Thank you so much for all your assistance with our property settlement. You have made what could have been a stressful process very easy and stress free for us. We will definitely be recommending you and Graham Legal to anyone who needs any conveyancing work.
We would like to sincerely thank you again for all your hard work and dedication.
Many thanks
K. and J. Comperatore (20 September 2017)
Val,
We are extremely satisfied with your work, efficiency and the way you kept on top of the entire process. We very much appreciated the professional way you managed the process from start to finish and your willingness to answer our queries along the way.
Looking forward to continuing to deal with you on the purchase of our (address deleted) property.
Best Regards
G. & C. Minney (28 August 2017)
We were referred to "Graham Legal", Solicitors in Essendon, by the Law Institute for a building construction contract review.
Phillip provided us with a prompt and thorough assessment of the contract which incorporated advice that was practical and of considerable value given the amount being considered.
The report was detailed yet easy to understand thereby enabling us to follow up with our builder prior to signing the contract.
The staff at Graham Legal were a pleasure to talk to and Phillip presented a friendly and approachable demeanour that immediately put us at ease. We are both familiar with agreements; however, having a competent professional revise our contract proved worthwhile noting that Phillip demonstrated a thorough comprehension of the instrument and most importantly was able to progress through the critical issues in a direct and timely manner.
By way of context; our requirement was urgent in order to meet a pricing envelope. Graham Legal's staff, Jessica and Val, were quick to relay our requirements to Phillip whom was away at the time, and yet our contract was reviewed in less than three days. This allowed us to go over the report and ask further questions prior the designated meeting with the builder.
The report we received was well written using plain language and crucially, identified the consequences of those clauses that deviated from the standard HIA instrument that otherwise appeared to us as relatively straight forward.
Phillip answered our questions over the phone, honouring the prescribed time allowed by the Law Institute's referral. In particular, he spoke authoritatively about clauses that had the capacity to disadvantage us in an adverse event during the build. We had underestimated the impact of such clauses.
Phillip's fees were most reasonable and we were well informed as to what to expect for our payment.
Many thanks Phillip, Jessica and Val,
Regards
Richard and Tonette De Nardi (3 August 2017)
Thanks to all at Graham Legal for their excellent work with the efficient settlement of my property.
I will most certainly recommend your service to friends and family.
Thankfully yours
A. Marchant (4 April 2017)
Just a short note to say that we are very pleased with the services you provided us – settlement of our property.
You are all very approachable and the professionalism shown is of the highest standard. We would not hesitate to recommend your legal practice to our family and friends.
We will be in shortly to have a wills updated.
Thanks once again for all your assistance.
M. & M. Preston (21 September 2016)
Thank you for your time and effort in carrying out the legal requirements in settling the property at (address deleted).
When I started the sale process several months ago it was a daunting process for me as I had never sold a property before. I was unsure as to what to do, (name deleted) my wife suggested yourselves as she had used your services on several occasions and she was full of praise for the work you performed for her. I can only concur with these sentiments you and your team at Graham Legal made the process so easy, streamlined and less complicated for me. Your friendly and professional manner reassured me that I had made the correct choice.
It has been an absolute pleasure for myself and I would have no hesitation in recommending your services to anyone.
Thank you for your support it has been greatly appreciated.
M. Boland (23 August 2016)
I would like to let you know that I have received my “Certificate of Divorce Order” in the mail. So, thank you for that.
I would also like to take this opportunity to thank you & your wonderful staff for your proficient conduct throughout this process.
You have been nothing but patient, understanding & very helpful to me during this rather hazy time in my life.
I have no problem recommending your services to everyone I know.
Please keep up the good work.
Thank you.
A. Demetry (20 May 2016)
Thanks to you, and to Phillip, for all your help over this journey, it's not one I am keen to repeat but on the other hand I am pleased to have been able to take on my mother's wishes successfully. I know (name deleted) feels the same way.
The highlight was being able to have the Will read to all four (name deleted) children at the same time by Phillip. It really assisted the process and I am very grateful for that.
All best wishes
A. Tiede (17 February 2016)
I want to thank you both for the care and support you have shown towards my family over this journey. (Name deleted) was so relieved and excited at the news that it was all done and that he will be attending the school that he wants to next year. After we finished at the office Monday I went home and (name deleted) was sitting with my dad and I asked, “put your hand up if you went to St Bernard’s or if you are going next year? “ My dad and I put our hands up and (name deleted) looked at me with a puzzled expression. I said to him you better put your hand up mate.
He has had this smile on his face ever since. This is a photo of him on his last day at school (picture not included), the first time he has gone there knowing for sure he will be at St Bernard’s next year.
Thank you again and have a Merry Christmas and a safe new year.
Regards
P. Calnan (16 December 2015)
We will definitely recommend your services to anyone we know looking for conveyancing services in the future. Even though we had a few challenges along the way, particularly with the sale our my place in Hawthorn, you have always represented us with the utmost professionalism, excellent advice and thorough attention to detail that allowed us both to feel confident that you had everything in hand every step of the way.
Again, thank you for your assistance!
Cheers
Sascha & Katie (25 November 2015)
Thanks for all your work and attention in regards to the settlement.
I would like to thank Val for her professionalism and responding to all matters promptly to ensure things run smoothly and on time (even though the vendor had delayed things).
We have been happy with your service and would definitely consider using your services in the future. We would be happy to also refer you to customers and friends.
Thanks again. Kind regards.
V. & I. Tran (23 November 2015)
Thank you for your great work. I have no doubt that you have saved me a great deal of money and know that you continually acted in my best interests.
I have no hesitation in recommending you to others. My friends and family (one of whom is a Solicitor themselves) have been impressed by your work and your compassion.
Hope you are well. Kind Regards.
L. Kessegian (12 November 2015)
I thank you all very much for the hard work that was done, especially Mr. Graham.
If I ever need a Solicitor I will call you. Thank you all once again.
W. Tammark (26 October 2015)
I would just like to take the time to say how smooth my conveyancing, sale and settlement has been.
Val has followed up everything necessary and been on the ball with items that I was not even aware of.
I found Val to be always courteous, informative and helpful and always responded promptly.
As I travel interstate for work each week this level of professionalism has been a blessing and made the whole process stress free. I have already recommended your organisation and Val to the Sales Agent Lara Harris and Brad Teal Real Estate and will do so to family and friends in the future.
Thank you.
A. Willems (14 August 2015)
Good news! Sold $(price deleted). Settlement 60 days. Agent did a great job - both Lara and Brad.
BTW they were impressed with your contract and service. I added that the service had been faultless and worth of referral if anyone was looking for local solicitor.
Regards
A. Willems (15 June 2015)
Thanks very much for doing such a great job, it’s a pretty busy and stressful time but I definitely had confidence in your professionalism and it was fully justified.
I would definitely recommend you to any I know who is buying or selling.
Best wishes
J. West (16 April 2015)
Thanks for all your work, I realise it's your job, but you are very proficient and professional in its administration which is appreciated.
I'm fine leaving the title with Graham Legal, presently we don't have a safety deposit box.
Thanks again. Regards
B. & J. Carmichael (2 October 2014)
As always, your office handles everything professionally & efficiently.
Kind regards,
B. Bragaglia (12 August 2014)
I would like to express my appreciation for all the support and guidance you have provided to me during this trying time. You kept me positive about the process and also the outcome, which although it took a longer than both of us would have liked, has now been resolved. I will definitely be letting (name deleted) know of the fabulous service you provided to me, as I will to any friends or family that may require legal services. My dealings with you have been the first I’ve required in the legal area, and throughout the whole process I always felt confident with the advice you were providing to me.
Phillip, I shall be in touch again regarding my Will, however this may be a couple of months off as I’d first like to focus on having my renovations done.
Again, my thanks for your terrific service.
All the best.
P. Aitken (25 July 2014)
Once again thank you for your assistance in the sale of (property address deleted).
We certainly recommend your services to anyone we can and most definitely cannot offer any suggestions on improving the service offered by Graham Legal.
Regards
G. Handley (30 June 2014)
I would like to take this chance to thank you and your office for all the work you have done, I found you all very easy and pleasant to deal with under the difficult circumstances myself and my family were in. I am very satisfied with your services.
So thank you and I will recommend you to friends or anyone that asks.
C. Stephens (30 May 2014)
Thank you very much Val. I couldn't be happier with your service.
As you were referred to me by my son in law via Phillip’s son, I'll be sure to keep the referrals going.
Once again, many thanks
G. Norrish (23 May 2014)
Hi Val
I would like to thank you again for everything you have done for us. Your work and level of service was exceptional.
Kind regards
S. Butler (2 May 2014)
Thank you so much for your prompt attention and sensitivity to our timeline given our travel arrangements.
Phillip, I would also like to thank you for your sensitive, diligent and comprehensive approach taken as we update our Wills.
Thank you, kind regards.
J. Juster (29 April 2014)
I can confirm receipt of the email.
In addition, I would also like to take this opportunity to comment on the service that has been offered by Graham Legal as part of the sale of our main residence.
I have been involved in the sale and purchase of a number of properties over the past 15 years, and without doubt, the most professional service I have received has been from Graham Legal. You have been very accessible and all instructions provided to me and my financial institution were done so in a timely manner and no issue was ever shown to be an inconvenience.
I have recommended Graham Legal to a number of professional colleagues and, I understand, that in the near future your legal firm will be engaged by these colleagues for conveyancing.
In short, I would have no hesitation in recommending your firm to any professional colleagues or personal friends/family.
Many thanks for your assistance Val.
Kind regards
A. Gardiner (17 April 2014).
Now that our business together has concluded I would like to thank you both for the knowledgeable, helpful and professional manner in which you have assisted myself and family over the last nearly 11 months.
The application and manner in which you carried out the processing of my requirements at a very difficult time are much appreciated. My thanks also to the rest of the staff who were always helpful, courteous and pleasant. I look forward to seeing you sometime in the future. Thanks again.
P. Fortune, (June 2005)
Thanking you for your time in dealing with our house settlement and legal inquiries. Much appreciated.
A., S. & H. Hankinson (February 2008)
Settlement of matrimonial property
I would like to take the opportunity to thank you and your staff for the courteous, thorough and professional service rendered in the above matter.
Although it proved to be somewhat protracted due to circumstances beyond our control, you have steered it through to the best outcome that I could have expected.
During difficult times you have given me sound advice, moral support and reassurance, all of which has served to give me confidence in the legal profession as represented by your office.
I would have no hesitation in highly recommending you to anyone requiring the professional services of a Solicitor. For my own part, I will be automatically turning to your firm for all matters legal.
On a more personal note, I value the friendship that developed over the years and wish you well for the future.
R. Ruff
I would like to take this opportunity to express our thanks for the services provided by your firm not only in the above matter but also in the sale of our property.
In particular we would like to express our gratitude to both Michelle and Val whose professionalism, concern and assistance in settling the above matters was most appreciated.
Once again we were delighted with the service provided by your firm and will be recommending you to friends and family. We look forward to using your services again.
K. Berton
I would like to thank you on behalf of my family for aiding us in such a time where help is needed. You have turned our troubles around and we appreciate that.
Meanwhile, we are waiting for the house to be built. In the future, if any problems about the house should arise, we will contact you. Thank you again and best wishes for the future.
B. Wong
I am writing to express a warm appreciation for the conveyancing work done concerning the sale of our property.
From our point of view everything went smoothly and it needs to be said that every visit and every phone call made to your office was handled efficiently and with the utmost courtesy.
We are grateful and have no hesitation in recommending your services to our friends and relatives who remain here in Melbourne as we relocate back to Adelaide.
A. & J. Anderson (21 June 2004)
I would like to take this opportunity to thank you very much for all your help and perseverance in this settlement. I understand at times it was trying, but please note that all your efforts were greatly appreciated.
Thanks again Val and I would have no hesitation in using your services again in future.
P. Kouvaraki
Thank you for your kind assistance and the professional manner in which you managed the affairs of our father's Estate.
We will certainly recommend your firm to our friends.
M. Manning
Thank you for looking over the section 32.
We really appreciate your prompt advice.
L. & G. Darmanin
Thank you for all the work you have done for me over the past eight months. I have been particularly impressed with your friendly service and sound advice.
D. Cleary
Just a quick note to say thank you very much for all of your help regarding the purchase of our property (a block of land). We found your guidance and advice extremely helpful. We very much appreciate the time and effort you gave us in answering our numerous questions as well as helping us when we hit stumbling blocks along the way.
I am sure that we will be meeting with you again in the not too distant future as we endeavour to complete our home.
Once again thanks for everything your kindness is greatly appreciated.
N. & C. Ellis
Some matters are not easy to deal with and some don't have a perfect outcome. But the way you have all dealt with mine has been perfect.
Thank you!
D. Russo
A delayed but appreciative note to express our gratitude with the most professional service you rendered before, during and after the sale of our property (address provided).
Your thoughtful advice, attention to detail and outstanding communication enabled us to confidently negotiate the legal intricacies involved in the sale of our property.
We will most assuredly seek your assistance again when the occasion arises.
R. & A. Lucas (2 March 1999)
We would just like to take this opportunity to thank you for your assistance during the purchase of our new home. Due to our settlement occurring so close to the end of financial year, we were unable to respond to matters as soon as we would have liked, but the professionalism and promptness of both you and your staff was second to none. We will therefore be recommending you to the large number of our friends actively looking at investing in the property market.
Thank you once again for your help.
A. Corby and T. Hoogland
Just a little note to thank you for your hard work and kindness in dealing with Mum's affairs. Your compassion made dealing with a difficult situation that much easier.
Thanks also to Val for all her efforts re the sale of the property. I will be recommending your company to friends and family alike.
L. Smith
Thank you so much for working so hard to ensure the purchase of my house came through so smoothly in the end.
Thank you for being so courteous and polite at all times. It's people like you that make a good business. I would definitely recommend anyone to you at all times.
A. Kouroumblis
We would like to thank you and your staff, especially Val, for the wonderful job done with the conveyancing work for the sale of our unit. You made it a very painless process for us. We certainly have no hesitation in recommending you to our friends and look forward to seeing you in the future when next we require your services.
L. & S. Dinsdale (17 July 2000)
A formal and very big "thank you" for your support, advice, availability and commitment in the recent matter involving my successful sale of business ... more
As you will well recall, it was an exercise not without difficulty, both expected and unanticipated, and your professional guidance and active involvement were instrumental in a successful outcome for me and my family.
It is worth noting that the purchaser involved also spoke highly of the standard of your documentation, and general approach to the contractual side of the arrangements.
Your willingness to make yourself available when under considerable pressure yourself on a number of fronts was particularly appreciated – the odd hours involved were a significant factor in reaching settlement in the short time that we managed to do so.
So, thanks again, and to your supportive family and staff.
G. Nelson (7 June 2005)
Thank you all, for your help and interest in settling our house and buying the land in Sunbury.
You have all been most courteous and helpful and I can only give the highest praise for all at Graham Legal.
P. Cunningham
Words cannot express how thankful we are for the work you have done for us.
J. & P Harris.